Shipping & Payment
Shipping Information
At Eighty Five Degrees, we currently ship only within Greece. After your payment is confirmed, we will begin crafting your handmade item with care. Please allow up to 5 business days for us to complete the crafting process and ship your order. Our estimated delivery time is typically 1-3 business days, depending on your location within Greece.
Since all of our products are handcrafted and made-to-order, unforeseen circumstances may occasionally cause a delay in shipment. In such cases, we will notify you as soon as possible to keep you updated on the status of your delivery. If you experience a delay and have not heard from us, please reach out through our website’s contact form so that we can assist you.
Shipping costs are calculated based on your location and the weight of the order, and the total shipping cost will be displayed at checkout before you finalize your purchase. During special promotions, free shipping may be offered, and any applicable discounts will be applied automatically at the final payment stage.
While we do our best to ensure timely delivery, Eighty Five Degrees cannot be held responsible for any delays caused by third-party carriers or other unforeseen circumstances. However, we will work closely with you to resolve any issues that may arise.
Payment Methods
To provide you with a smooth and secure shopping experience, we offer several payment options. You can pay for your order using Visa, MasterCard, American Express, or PayPal. Payments are processed through secure gateways, ensuring that your personal and payment information remains protected. We do not store any payment details on our servers.
To complete your purchase, simply proceed to checkout and select your preferred payment method. Once payment is received and confirmed, we will proceed with preparing and shipping your order.
Pricing and Currency
All prices on our website are listed in Euros (€) and include Value Added Tax (VAT), so the price you see is the final price for the product, excluding the shipping cost. Any additional shipping charges will be clearly displayed before you complete your order.
In the event that your payment is declined or unauthorized, the order will be considered unconfirmed, and we will notify you immediately to resolve the issue.
Order Issues and Refunds
In the rare case that we are unable to fulfill your order, you will be promptly informed and fully refunded. If your order arrives damaged or defective, please contact us within 5 days of receiving the product, providing any relevant details and photos to expedite the process. We will either replace the defective item with an identical product or issue a refund, depending on your preference and product availability.
If you have any questions about shipping, payments, or your order status, please reach out to us through our website’s contact form or email us directly at info@eightyfivedegrees.com. We are here to assist you and ensure a positive shopping experience with Eighty Five Degrees.